Privacy Policy

Introduction

Larsen Roofing Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, mailing address, and other contact information you provide when requesting a quote or consultation.
• Property Information: Details about your property including address, roof specifications, and roofing needs.
• Financial Information: Information necessary to process financing applications or payments.
• Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.
• Mobile Information: Mobile phone number when you opt-in to receive SMS text messages from us.

SMS/Mobile Messaging

When you opt-in to receive SMS text messages from Larsen Roofing Inc, you agree to receive text messages regarding your estimate, services, appointment reminders, and related communications. By providing your mobile phone number and checking the consent box, you expressly consent to receive such messages.

• Message Frequency: Message frequency varies based on your service requests and interactions with us.
• Carrier Charges: Message and data rates may apply as determined by your mobile carrier. Please contact your carrier for details about your plan.
• Opt-Out: You may opt-out of receiving SMS messages at any time by replying STOP to any message you receive from us. Once you send STOP, we will send you a confirmation message and you will no longer receive messages from us unless you opt-in again.
• Help: For help or more information, reply HELP to any message or contact us at (254) 757-3000.
• Carriers: Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, and other major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

We respect your privacy and will only use your mobile number to send you messages related to your service requests, estimates, and appointments with Larsen Roofing Inc. Your mobile number and SMS consent information are kept strictly confidential and secure.

How We Use Your Information

We use the information we collect to:

• Provide roofing consultation services and custom estimates
• Process and fulfill service requests
• Communicate with you about our services via email, phone, or SMS (if you've opted in)
• Send appointment reminders and service updates via SMS (if you've opted in)
• Improve our website and services
• Comply with legal obligations and resolve disputes
• Analyze website usage and user behavior to enhance user experience

Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as financing partners, equipment suppliers, and installation contractors. These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your mobile phone number and SMS opt-in consent will never be shared with any third parties for marketing or promotional purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing of your information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: